Crisis Support
We’re Here For you
About Our service
- Short-term support for people feeling overwhelmed or having difficulty coping or staying safe
- One-to-One support with our trained Crisis supporter – mental health experts
What we do during the conversation:
Non-judgemental Listening to your story
- Provide a safe space to discuss your needs and / or concerns
- We work with you to explore options for support
We can organise a face-to-face appointment if needed, where we can unpack any other concerns – We can then work on a self-Care plan that is created by you – for you.
If you cannot get through to Safe Place SA, please contact Lifeline 24/7 on 13 11 14
Suicidal thoughts can occur to anyone at any point in their life. They are more common than you may realise. You may be feeling overwhelming pain, hopeless, worthless, isolated, or like there is no way out. While it is OK to have suicidal feelings, it is important to reach out and let someone know how you’re feeling. Safe Place SA understands what it’s like to have thoughts about suicide. We’re here to listen and help you.
How will talking help?
Sometimes life’s problems can seem overwhelming and unbearable. Getting through these problems might seem impossible or daunting. This is not unusual. So recognising this and asking for help is an important first step. We’re here to listen, make a connection and be there for you. We want to sit with you in your time of need and help you through it.
What should I expect when I reach out?
When you dial 13 11 14, text us or reach out via chat you will be answered by the first available Crisis Supporter. Our trained Crisis Supporters are there to listen and provide you with the support you need. If you are placed in a queue, please hold – we will answer.
Talk to us
Once connected, you can talk, text or type about what’s on your mind – no matter how overwhelming. Lifeline’s Crisis Supporters are trained to listen deeply to what is happening for you, without passing judgment. They will support you to better understand your own feelings and reactions. Depending on your needs, they will work with you to support your safety. The Crisis Supporter will also work with you to help you to identify any next steps you might decide to take once the interaction is over.
At Lifeline, we believe that no one should face their darkest moments alone. If you’re struggling to hold on to hope, or feeling overwhelmed, please remember we are here for you.